Warranty & Support

Warranty

The exact warranty period for each product family is still being confirmed and will be shown here once finalised.

Customer support

If a product under warranty develops a fault, the first step is to contact us via the Contact Us page, with a photo of the fault and your order number if available.

Spare parts

Replacement lids, handles and grips are available separately, so you don’t have to replace a whole product for a single worn part : see the Accessories & Spare Parts page.